March 29, 2023

Robert Smith has introduced that followers who bought tickets for The Remedy’s upcoming North American tour will obtain a partial refund resulting from “unduly excessive” charges initially charged by Ticketmaster.

In a two-part tweet, the frontman shared, “AFTER FURTHER CONVERSATION, TICKETMASTER HAVE AGREED WITH US THAT MANY OF THE FEES BEING CHARGED ARE UNDULY HIGH.” Smith then laid out the particular reimbursement plan, which he known as “A GESTURE OF GOODWILL,” that redirects $10-per-ticket to Verified Fan account customers who used the “Lowest Value Ticket” possibility and $5-per-ticket for all different Verified Fan account purchases.

“FOR ALL CURE SHOWS AT ALL VENUES; IF YOU ALREADY BOUGHT A TICKET YOU WILL GET AN AUTOMATIC REFUND,” Smith assured. He additionally famous that tickets obtainable on Friday, March seventeenth and onward can be bought with decrease charges. In a 3rd, closing tweet, he shared, “I WILL KNOW IN A BIT – AND LET YOU KNOW – WHAT SHOWS HAVE TICKETS LEFT FOR SALE TOMORROW.” See his full assertion beneath.

Smith’s hands-on strategy to the issuing of his band’s tickets comes after The Remedy unveiled a brand new technique to keep away from ticket scalping and excessive service charges, two areas of enchancment lately focused by Ticketmaster as nicely. For the group, this included making seats non-transferable, whereas additionally opting out of Ticketmaster’s “platinum” and “dynamically priced” ticketing affords. Nonetheless, some followers reported extreme ticket charges that just about doubled the value of a ticket.

The Remedy will hit the street in Could for his or her summer season North American trek, with seats obtainable through Ticketmaster. By the tour’s launch, there’ll hopefully be extra information concerning the band’s long-awaited subsequent LP, Songs of a Misplaced World.

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