March 29, 2023

Robert Smith has introduced that followers who bought tickets for The Treatment’s upcoming North American tour will obtain a partial refund attributable to “unduly excessive” charges initially charged by Ticketmaster.

In a two-part tweet, the frontman shared, “AFTER FURTHER CONVERSATION, TICKETMASTER HAVE AGREED WITH US THAT MANY OF THE FEES BEING CHARGED ARE UNDULY HIGH.” Smith then laid out the precise reimbursement plan, which he referred to as “A GESTURE OF GOODWILL,” that redirects $10-per-ticket to Verified Fan account customers who used the “Lowest Worth Ticket” possibility and $5-per-ticket for all different Verified Fan account purchases.

“FOR ALL CURE SHOWS AT ALL VENUES; IF YOU ALREADY BOUGHT A TICKET YOU WILL GET AN AUTOMATIC REFUND,” Smith assured. He additionally famous that tickets out there on Friday, March seventeenth and onward could be offered with decrease charges. In a 3rd, closing tweet, he shared, “I WILL KNOW IN A BIT – AND LET YOU KNOW – WHAT SHOWS HAVE TICKETS LEFT FOR SALE TOMORROW.” See his full assertion beneath.

Smith’s hands-on method to the issuing of his band’s tickets comes after The Treatment unveiled a brand new technique to keep away from ticket scalping and excessive service charges, two areas of enchancment just lately focused by Ticketmaster as effectively. For the group, this included making seats non-transferable, whereas additionally opting out of Ticketmaster’s “platinum” and “dynamically priced” ticketing presents. However, some followers reported extreme ticket charges that just about doubled the value of a ticket.

The Treatment will hit the highway in Could for his or her summer time North American trek, with seats out there through Ticketmaster. By the tour’s launch, there’ll hopefully be extra information relating to the band’s long-awaited subsequent LP, Songs of a Misplaced World.

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